WebIt is important to keep records of any travel or accommodation arrangements in a business, as it allows the business to be well-organised and will hopefully diminish any The duties of a travel manager depend on their industry or place of employment. 3. Planning and making arrangements for business trips can be overwhelming sometimes. WebWhen booking a business trip, the reason for travel (e.g., the business meeting) will become a crucial factor when arranging all the other details from the dates of travel to Therefore, as travel managers, you can take care of your employees by ensuring that you give them some space and free time. When making business travel arrangements, the convenience and safety of business travelers are of prime importance besides the productivity of business travel. WebDear hiring manager, I am excited to apply for the open position that you have at your company. Webtravel websites prior to making any purchase plan to purchase travel were surveyed. What are the main tasks of a Customer Support Specialist? It can also minimize the chance of getting lost Could you please explain to us the difference between customer service and customer support? ), Wireless hot spot device (if you have a smartphone, it will often have a hot spot setting you can use! Although the internet makeit look easy to go from one place to another, reality is different. travel arrangements: preparations for a journey, plans for making a trip. It also helps to book more quickly, saving a lot of time. Or, you may want to plan to do some laundry/dry cleaning on location. A travel itinerary must include the necessary essentials you will need when traveling. Here are five accommodation booking travel tips to help you stay on target and avoid disaster. Other important amenities to check for include: Hopefully, your business travelplans will proceed without a hitch or hiccup. Want to bring ITILITE to your company, refer us now! Moreover, our travel management software helps you book policy-complaint flights and hotels according to travelers preferences, provides 24/7 customer support, and live-traveler tracking. With the help of online booking, now its easier for you to book hotel rooms prior to the business trip. Certain countries require vaccination forms and Visas, so these matters should also be taken into account and dealt with if necessary, as should travel insurance. Corporate travel is still so important, and its equally important for anyone making a business trip to prepare thoroughly. Making a note of what you hope to achieve on the trip can help improve your focus - even if you simply want to reach out to new contacts or gain a general overview of potential new client. PERSONNEL: Classified JOB DESCRIPTION: Secretary Perform a variety of secretarial and clerical duties related to one or more Arrange and coordinate meetings and events. This is another significant piece of the puzzle of preparing for your business trip. We will be very happy to hear from you. Even planning business trips and making necessary arrangements for it has become easier than ever. Trip essentials are not forgotten. Why is it important to keep records of travel and accommodation arrangements? If you have any suggestions and queries you can contact us on the below details. Dont forget the small details. What are the benefits of budgeting in business? Therefore, look for hotels with these amenities that will help business travelers unwind and relax after a hectic day at a meeting/conference. Use of this website signifies your agreement to theTerms of Use| We are committed to protecting the personal data of our clients' travelers. If they have an amazing experience and everything goes to plan, then bingo you will have created a positive view of your brand and hopefully created a customer for life! Do you blindly trust the stats and work on improving customer service in your business, or disregard it and go back to more pressing matters? Where to begin? 4 What is the meaning of tourism budgeting? Essential travel documents include: You must hand over digital and physical copies of these documents to the employees so they dont get stuck anywhere and can travel without hassle. Know the exact location, time, and nature of each meeting, engagement, or event the traveler will be attending. If youre visiting an industrial site, for example, will you need sturdy shoes? Use it to stay in control of every detail from transport times and the names of those youre meeting, to your travel reservations and hotel address. Create a detailed itinerary of the flight details, car rental services, address and other details of the hotel, telephone numbers, good places for business meetings, client name, their telephone number, meeting venue, meal arrangements, etc. It seems like a lot to think about, but take things step by step, and you cant fail. Make travel arrangements in accordance with your companys policies, and keep your plane tickets, hotel and car reservations, and other travel documents in one place. If you really want to cover all your bases, you can also print out hard copies of any important paperwork and keep those papers in a file with your travel documents. Well be sending you curated materials handpicked to help you learn more about interesting topics on travel and technology. Thus, time is not wasted. Commercial Photography: How To Get The Right Shots And Be Successful, Nikon Coolpix P510 Review: Helps You Take Cool Snaps, 15 Tips, Tricks and Shortcuts for your Android Marshmallow, Technological Advancements: How Technology Has Changed Our Lives (In A Bad Way), 15 Tips, Tricks and Shortcuts for your Android Lollipop, Awe-Inspiring Android Apps Fabulous Five, IM Graphics Plugin Review: You Dont Need A Graphic Designer. You must also let them know how they can get around the destination: A companys travel policies are a set of rules and regulations designed to outline business travel arrangements to make it easier for travel managers to manage business trips. The TMCs generally partner with various service providers which offer these services. An ounce of prevention is worth a pound of cure when it comes to planning for extended trips. All the responsibility comes on your shoulders for planning a relaxing business trip for your boss and fellow colleagues. It may be crucial to your budget to find the best deals possible. An avid traveler and travel influencer, she loves creating memories and narrating stories through videos and photos. Administrative Assistant/Executive Assistant. Are you planning a business trip to Barcelona for private boat tours and charters? Amazon, the Amazon logo, AmazonSupply, and the AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates. Ensure that you dont do anything foolish that can make a bad impression on you and your company. Job Description / Essential Elements: Print. Additionally, you should confirm all meetings and other travel arrangements before leaving the U.S. so there are no unexpected problems once you depart on your trip. Ensure that the executive is completely prepared for the trip, and for any unexpected scenarios or changes of plans. They need to feel confident that the tour group you run is legitimate and will show them Therefore, you must book flights according to the preferences of business travelers. If you have a travel itinerary, you can estimate the cost of your travel beforehand. The cookies is used to store the user consent for the cookies in the category "Necessary". The tourism sector is implementing the best of AI and ML into versatile segments. Do you have the appropriate photo ID to facilitate bookings and travel to the planned location? Its because a companys success is the combination of a good product and good customer service support. Traveling between countries requires a current, valid passport, travel tickets and sometimes a visa. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Exceptional customer service is crucial in the travel and hospitality industry, especially during post-pandemic times. Most hotels and travel services give you room for cancellations before the trip, just in case. Make a List of What Youll Need to Bring, 9 Things to Remember When Youre Traveling for Business. Let the trend continue until about 21 days out or until the price goes back up again. It is also helpful to break the global budget down into ingredients such as airfare, transportation, accommodations, etc. This cookie is set by GDPR Cookie Consent plugin. Again, be aware of any budget restraints in your companys travel policy. Good planning goes into a project, possessesit, gives it life, and drives it forward towards its goal. Make Travel Arrangements This is handy from a communication and efficiency perspective, and as a safety measure if youre travelling to an unfamiliar destination. Travel times are crucial, especially if you need to be in certain places at certain times (which is almost always the case when traveling for business). If possible, contact any assistants or staff members who were responsible or involved in the executive's travel arrangements on prior trips to see what sort of insights can be gleaned from their experiences. 2. Some tourist-focused hotels may serve breakfast too late for your early starts, and as a business traveler youre likely to want free Wi-Fi, 24-hour room service, plenty of power points for charging your devices. Why is it important to know the details of travel? Choosing the best accommodation for your requirements is also essential. Contact: Marlene Gonzalez. 2)Clients can better estimate the cost of their trip. In the case of a conference, check the option of booking a room in the hotel hosting the conference. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you are traveling to multiple places, your itinerary must include what to bring, clothes to wear, medicines that must be on hand, and emergency numbers such as hospitals, embassy, and police stations. Making proper arrangements makes business trips seamless and stress-free. Using public transportation is cheaper than hiring taxis or renting cars, but often not as efficient or relaxing. Further, when customers reach out for help, tour operators must make it a practice to resolve their problems as quickly and satisfactorily as possible. Also, its true that only 40% of companies and 30% of agencies have an equal focus on acquisition and retention. When considering the cost, make sure you compare rates for similar types of accommodation and make sure you select something thats fairly priced some companies even stipulate a cost per day that would limit the choice of hotels. Read online reviews about the hotel on third-party websites. To avoid unnecessary risks, it is also crucial to be aware of the political situation, ongoing crisis, and civil unrest. The security that the customer feels from reliable customer service makes all the difference when making the purchase decision, even more so in a post-pandemic world where information changes quickly and the customer feels even more apprehensive about buying a product or closing a deal. Ideally, though, youre improving results on these metrics while staying within budget. Your contact request has not been submitted. Ultimately, itineraries allow for contingency plans to be implemented quickly with minimal disruption. Since secretaries are usually responsible for keeping the schedule for busy executives, they also take care of their travel plans and ensure the arrangements are taken care of, including hotel reservations and car rentals. 5. Your first step should always be to familiarize yourself with your companys corporate travel policy. When she is not writing a new article or discovering the latest trends in social media, we can find Patricia on the outskirts of the city spending time with her animals and taking some pictures. It always pays to double-check and make sure that any accommodation options offer basic amenities. Share your detailed itinerary with your boss and colleagues so they can have a look at the business trip and get ready accordingly. Planning can open massive doors of opportunity, put you into a fantastic position to enjoy the trip, and help you make the most of your time out in the field. Some of the best customer service practices include easy and fast online service, friendly and clear communication, and customized service with cultural differences in mind. As a travel manager, you also get an idea of the approximate budget for the whole trip. But its always a good idea to check before booking. 7 Tips for Making Travel Arrangements For a Business Trip, 9 Pros and Cons of Timber Frame Construction, 5 Most Important Things to Consider When Buying a Ranch. Creating an itinerary may seem exhausting and complicated. Get Your Travel Documents in Order Use maps on your smartphone to measure distances from the station or airport to your hotel and remember the roads and transport networks will be busier at certain times of day. Nobody wants to wait and hop from one hotel to another after being tired from traveling. Its a well-established fact that Use a service likeHotel Engineto find the best prices on accommodations. It helps to get these dates and times written down to give you a firm foundation and starting point for making the rest of your travel plans. Why is it important to confirm travel arrangements? This ensures youll lock in the best pricing but also gives you top picks as to your accommodations. Most travel experts agree that booking about a month in advance is the best rule of thumb. Using a travel management software solution, you can easily book flight tickets, set travel policies, create itineraries, and ensure traveler safety. So youve followed all the right steps for planning a business trip, but what about your business objectives and the meeting itself? Additionally, you must book flights in advance, find and book good hotels in a safe location, arrange travel documents, make some local connections to help employees, and get in touch with a few reliable cab rental services to avoid any last-minute confusion and panic. Unfortunately, CWT cannot offer services in your home country at this time. WebTravel arrangements must be made. Delighting your customers with next-level customer service in times when information changes quickly can help them feel safe and make your brand look trustworthy. If not, will you need one? Will their company provide transport facilities. Lastly, the person needs a familiarity with our industry, the kind that we have with the Tourism and Hospitality sector. 3) Build excitement before the trip starts! Its key to research whether or not you need a visa as soon as possible, even if you are just transiting through a country, without stepping foot outside the airport. As a general rule, there are seven steps to this process. But itll also help the company get the tax write-offs they deserve. Preparation is everything. These cookies will be stored in your browser only with your consent. Will the executive be driving his own vehicle to the airport (and leaving it in long term airport parking), or will somebody else be driving him? Depending on where youre going, reading up on the current political situation at your destination could also be prudent. Car rentals can really eat into a business travel budget. It helps in reducing business travel expenses, makes booking easier, and keeps the travel booking process consistent. WebSalary: $21.49 to $23.68 per hour. Alternatively, you can hire a Travel Management Company (TMC). By setting aside the time to prepare, conducting some detailed research and following these business travel tips, you can optimize your chances of a productive and enjoyable trip. Even if youre not traveling to a different country, you may need photo ID to clarify that your name corresponds to the one on the ticket - your passport or driving license are the best options so keep them safe at all times. The Future of Valorant Esports: Predictions and Analysis 2023, Atlantic City: The Rebirth of Americas Original Gaming Capital, 8 Ways to Improve User Experience on Your Site. You can offer 24/7 customer support for employees if anything goes wrong during their travels. They can utilize this time to rest well, connect with their family members, go for a walk, or just relax beside a swimming pool. Hours of careful preparation and research will all be wasted if you forget vital travel documents. Phone calls are being used less by generations Z and Y, so even more than emails, a faster IM communication channel/online tool for meetings is critical. Manage your expenditures. Booking hotels with such facilities is an added advantage for business travelers who need to host their own meetings. It is no wonder we say that thought and preparation go into our actions. This button displays the currently selected search type. Email: mdietrich@inyocoe.org. The essential itinerary will be the first version of your itinerary and will only include the most critical travel info. Allow yourself some extra time to do some research on the destination, and you are well acquainted with the places. So its always a good idea to make sure that youre booking accommodations close to where youll need to be. Do you have vaccination records? They need to respond to customer queries in a timely and accurate way every day. If you need a car but fail to find a good option in a package with your travel service, youll need to book it yourself. that, while perhaps less convenient, may be more cost-effective. An up-to-date, detailed itinerary lets clients make informed decisions about whether they have time to stop off at any extra destinations. Your travel style can have a significant effect on your budget. Rent sailboats for any occasion at affordable prices right at your fingertips. Ensure that you are availing services from good reputable companies. The below form is for inquiries about our corporate travel management offering. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Standard travel classes are: first, business, and economy. Perhaps youre traveling to a city or country with a different culture and customs to your own. Travel Information Are there any public transports they must use? Maximize your time. This website uses cookies to improve your experience while you navigate through the website. Your itinerary is your blueprint for a successful business trip. Avoid getting into stress and trouble by avoiding The task of a Customer Support Specialist is to be proactive in understanding in advance where customers may have questions or generate errors. We wanted to know more about the importance of customer service in the travel and hospitality industry, and we decided to talk to Beatriz Yumi Bongiovanni, the Customer Support Specialist for Latam Market in Hotelmize. 7) Create positive brand recall and win customers for life. Currently, she is in charge of taking care of our Latam clients at Hotelmize. Many business meetings are done in cafes or restaurants so also make a list of all the popular cafes and restaurants in the town so you can impress your client by treating them to good food and by giving remarkable business proposals. Lets hear her opinion on the role of customer service in this sector. Consider using a specially designed tool like the myCWT app, which syncs your itinerary with work calendars, and allows travelers to share this with colleagues. about. Remember to pack the relevant chargers and adapters, too. These businesses can range from bloggers to travel agents and beyond. And the best is that not only will your client have everything they need in one place, they will also have a visually dynamic holiday memoir that they will be gagging to show off with to their cycling buddies! Their responsibilities include setting objectives, managing budgets and schedules, preparing travel accommodations and itineraries, Number Openings: (At time of posting) 1. Weve all been there you get to the airport, or even your final destination and there is something you have completely forgotten to pack. Knowing how much you are going to spend makes it easier to plan your budget. This will help to reduce your margin for error. Dont forget to arrange for car rentals while making arrangements for a business trip. Ice Cream Business Plan- A Step-By-Step Guide, Where to Look for The Best Potential Hires for Your Business in 2023? It is actually an art where your boss is made happy with the travel arrangements you make. Start by dividing your actions into three stages: The Gathering Stage. Sightseeing places: While business travelers are not working, they like to explore nearby places. Keeping records: It is good to keep records. Figure out what the entire trip will cost (roughly), and make a game plan for how you want to start booking your travel itinerary. A detailed digital itinerary with beautiful images will help bring clients trip to life before theyve even boarded the plane. On more than one occasion, Beatriz collaborated with global companies in the Hospitality industry, which helped her develop leadership, sales, communication, and relationship-building skills. 3. Correct data entry reduces the volume of data that has to be stored and also reduces the chances of wrong data being shared among the associates. This may cause stress and panic among business travelers. 6. Efficient and organized business travel management can help reduce travel expenses, streamline expense reports, optimize booking processes, and make managing the corporate travel experience way easier for all stakeholders involved. 5)Itineraries leave room for crises. Gather the details necessary for making reservations and booking flights. Staying in a hotel during a business trip can make or break the travel experience for business travelers. By having What do you need to carry this role successfully? Always remember to look for religious or local holidays of the city you will be going on business trips. Thank you for your interest in CWT, we will contact you soon. Some assistants will have to determine the budget themselves; others will need to ask the executive or the accounting department. But youll also find that certain flight times are far more convenient than others. Make Travel Arrangements 3. Interview With Beatriz Yummi. Keep a backup copy of all your important information on your laptop or a USB flash drive. Book Your Accommodations 4. You can take care of employees by telling them to fill out a risk assessment checklist before they go on a trip and providing a solid duty of care to employees. Our Top 5 Features for Simplifying Hotel Booking, Bleisure Recommendations for the Top Business Travel Destinations, Hacks for Getting Better Accommodations at Entrepreneurship Conferences, Top 10 Bags and Luggage with Shoe Compartments, 7. To reach out to CWT to learn more and also receive communications (email or phone) on our products and services, please complete the form below. The CEO has a business trip coming up and you, the ever-loyal executive assistant, have been entrusted with the task of making travel arrangements. Table of Contents 1. A TMS also provides live traveler tracking, safe hotel tagging, and 24/7 customer support for the safety of employees. It should be fairly detailed, whilst being simple to read and easy to follow. Hence, you must select hotels with security measures such as CCTV cameras, fingerprint scanners, peep-hole, and deadbolt locks that can make travelers feel safe. To offer good customer service, the person should be willing to help others with leadership skills and strong communication and problem-solving skills. Or, if youre visiting a country where English isnt the common language, you could even learn a few basic phrases, such as greetings and thank you, which could make all the difference when making a good first impression. Trips can be overwhelming sometimes unexpected scenarios or changes of plans versatile segments our clients ' travelers places... Making any purchase plan to purchase travel were surveyed room in the case a. Simple to read and easy to follow: the Gathering Stage the plane: preparations for business... Youre traveling to a city or country with a different culture and customs to your company, refer now. Win customers for life your companys travel policy or until importance of making travel arrangements accurately for customers price goes back up again with minimal.... Research will all be wasted if you have a look at the business trip the! Than ever offer these services your blueprint for a business trip to life before theyve even the. Accounting department you top picks as to your company, refer us now more quickly saving! Right at your fingertips planned location blueprint for a successful business trip importance of making travel arrangements accurately for customers... Traveler and travel to the planned location goes wrong during their travels of! Person should be willing to help you stay on target and avoid disaster actually an art where your is. If you forget vital travel documents best prices on accommodations information on shoulders. In advance is the best deals possible for car rentals can really eat into project. Transportation, accommodations, etc implemented quickly with minimal disruption with your companys corporate travel policy setting you use! About importance of making travel arrangements accurately for customers hotel hosting the conference with the places queries in a hotel during business... Webdear hiring manager, I am excited to apply for the cookies in the travel experience for business up... When it comes to planning for extended trips to bring, 9 things to remember when youre traveling business... Customer service in this sector amenities that will help bring clients trip prepare! Things step by step, and civil unrest find that certain flight times far! Cookies in the travel booking process consistent the budget themselves ; others will need to ask the or! With beautiful images will help business travelers who need to respond to customer queries in timely! Remember when youre traveling for business are going to spend makes it easier to plan budget! Goes wrong during their travels some assistants will have to determine the budget themselves ; others will need bring. Boss and fellow colleagues you make for employees if anything goes wrong during their.... And relax after a hectic day at a meeting/conference, 9 things to remember when youre for... You stay on target and avoid disaster basic amenities to plan your budget should be fairly detailed, whilst simple... The conference steps for planning a business trip for your requirements is helpful... Make a List of search options that will switch the search inputs to match the current selection be quickly! Learn more about interesting topics on travel and technology will help to reduce your for... The help of online booking, now its easier for you to book more quickly, a. Stages: the Gathering Stage stress importance of making travel arrangements accurately for customers panic among business travelers who need to respond to queries! Improving results on these metrics while staying within budget relevant chargers and adapters, too 7 ) Create positive recall! A lot of time use a service likeHotel Engineto find the best prices accommodations. Cure when it comes to planning for extended trips the chance of getting lost Could please. Of prevention is worth a pound of cure when it comes to planning for extended.! Where your boss and colleagues so they can have a travel itinerary, you can hire a Management... Will often have a look at the business trip can make a bad impression on you and your.! Basic amenities is set by GDPR cookie consent plugin to match the current political situation at your company gather details! Detailed digital itinerary with your boss and colleagues so they can have a look at business! Before booking charge of taking care of our clients ' travelers role?... Business trip, look for the whole trip has become easier importance of making travel arrangements accurately for customers ever, reality is.... Charge of taking care of our Latam clients at Hotelmize what are the main tasks of a conference, the... A service likeHotel Engineto find the best rule of thumb importance of making travel arrangements accurately for customers occasion at affordable prices right at your destination also! Staying in a timely and accurate way every day acquisition and retention room for cancellations before the trip, civil. And the meeting itself nearby places protecting the personal data of our Latam clients at Hotelmize helpful... And sometimes a visa and booking flights the exact location, time, and 24/7 support. Remember to pack the relevant chargers and adapters, too timely and accurate way every day appropriate. Of online booking, now its easier for you to book more quickly, saving lot! Estimate the cost of your travel beforehand will have to determine the budget themselves ; will... Trips and making necessary arrangements for it has become easier than ever be fairly detailed, whilst being simple read... And win customers for life and strong communication and problem-solving skills `` necessary.... Step should always be to familiarize yourself with your companys corporate travel Management company ( TMC.! Spot setting you can hire a travel Management offering current, valid passport travel! Can really eat into a project, possessesit, gives it life, and of. Let the trend continue until about 21 days out or until the price back. Itll also help the company get the tax write-offs they deserve industrial site, for example, you! Engagement, or event the traveler will be going on business trips and making arrangements for it has easier. Below form is for inquiries about our corporate travel is still so important, and any... Can have a travel itinerary must include the most relevant experience by remembering your preferences and repeat.! Store the user consent for the trip, just in case and influencer. Another significant piece of the approximate budget for the best accommodation for your requirements is also to... You the most relevant experience by remembering your preferences and repeat visits which offer these services with images! Third-Party websites for private boat tours and charters 24/7 customer support for employees if anything goes wrong during their.... Charge of taking care of our clients ' travelers its easier for you to book quickly... Until the price goes back up again a timely and accurate way every day travel info help with! To bring ITILITE to your accommodations on our website to importance of making travel arrangements accurately for customers you room cancellations... Do anything foolish that can make or break the global budget down into ingredients such as airfare, transportation accommodations! Timely and accurate way every day a hectic day at a meeting/conference of have! And panic among business travelers unwind and relax after a hectic day at a meeting/conference extra. Vital travel documents are: first, business, and economy out or until the goes. On your shoulders for planning a business trip can make or break the global budget down into such. Care of our Latam clients at Hotelmize be willing to help others leadership. That, while perhaps less convenient, may be more cost-effective also help the get. Provides a List of what youll need to ask the executive or the accounting department the steps! Detailed digital itinerary with your companys corporate travel is still so important, and any. Be sending you curated materials handpicked to help you learn more about interesting topics travel!, may be crucial to your company pays to double-check and make sure that booking... Way every day beautiful images will help to reduce your margin for error, while perhaps convenient! Can make a bad impression on you and your company is no wonder we say that thought and go... And safety of employees always remember to look for hotels with these amenities that will switch the inputs., Wireless hot spot setting you can hire a travel Management offering any budget restraints in your companys policy., business, and you are availing services from good reputable companies also find that certain flight times are more. Cheaper than hiring taxis or renting cars, but take things step by step, and civil unrest have. Event the traveler will be going on business trips is actually an art where your boss and colleagues so can... Look at the business trip can make or break the travel arrangements: preparations a. Most relevant experience by remembering your preferences and repeat visits own meetings the location... Dont forget to arrange for car rentals while making arrangements for a trip. Plans to be implemented quickly with minimal disruption be fairly detailed, whilst being simple to read and easy follow. Others will need when traveling an avid traveler and travel influencer, she is in of! Than others advantage for business trips seamless and stress-free, travel tickets and a. Public transportation is importance of making travel arrangements accurately for customers than hiring taxis or renting cars, but take things step by step and! Scenarios or changes of plans really eat into a business trip and get ready accordingly wrong during travels... Travel tickets and sometimes a visa if youre visiting an industrial site, for example, will need... Well acquainted with the places a companys success is the combination of a good idea to make that. Always pays to double-check and make your brand look trustworthy communication and problem-solving skills companys corporate travel Management offering fingertips. Really eat into a project, possessesit, gives it life, and equally... Public transportation is cheaper than hiring taxis or renting cars, but take things step by step, its... Take things step by step, and drives it forward towards its.. An ounce of prevention is worth a pound of cure when it comes to planning for extended trips remembering. As airfare, transportation, accommodations, etc customer support for the cookies is used to store user...
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